
The Noise Before Defeat
Mark Ritson, who regularly writes for Marketing Week, recently said, “If marketers want to be taken seriously they must end their preoccupation with tactics and tools and focus on their strategy, devised by thoroughly researching, segmenting and targeting their markets.” He called the lack of strategy “dumbing down our discipline.”
Strategy is not always as fun as creating ads or billboards or Snapchat ideas. But marketing without it makes showing progress difficult, especially if you don’t understand the battlefield. It’s the equivalent of a doctor starting a surgery without knowing the patient’s history, studying the MRI or making a diagnosis—fire, ready, aim.
There are many ways to perform the due diligence required to render an adequate diagnosis:
- Customer journey mapping
- Focus groups
- Email surveys
- Comprehensive brand alignment surveys
- Fusion Sessionssm
- Competitve analysis
- Digital research
- Voice of patient/customer research
“Tactics without strategy is the noise before defeat.” — Sun Tzu